TAP Demonstrations
The Telecommunications Access Program (TAP) helps Kansans with a disability use their home telephone independently.
Contact InformationJim Swain
Accessibility Program Manager
(913) 715-8912 / Voice
(913) 894-8822 / TTY
james.swain@jocogov.org
What is TAP?
What types of phones are available?
How do I know whether I qualify for TAP?
How do I apply for TAP?
Where can I get an application?
Where can I go to test the types of phones that are available?
Does HS/A sell phones?
How often may I apply for TAP?
How do I contact the TAP headquarters?
What is TAP?
TAP provides vouchers that can be exchanged for specialized telephone equipment for use in homes. TAP was established through the Kansas Corporation Commission (KCC) after the 1996 State Telecommunications Act. TAP is funded by the Kansas Universal Service Fund.
What types of phones are available?
- TTY text telephones for the deaf
- Amplified phones for persons who are hard of hearing
- Large-button phones for persons with low vision
- Braille phones for people who are blind
- Voice-activated phones for people with limited use of their hands
- Photo phones for people with memory loss
How do I know whether I qualify for TAP?
- You must be a Kansas resident.
- You must have telephone service in your home.
- You must have a certified disability.
- You must have a household income of less than $55,000 per year, plus a dependent allowance.
How do I apply for TAP?
You will need to fill out an application that includes a signature by your physician, ophthalmologist, audiologist, speech pathologist, vocational rehabilitation counselor, or optometrist.
Where do I get an application?
You may pick up an application at the Human Services & Aging office, 11811 S. Sunset Drive, Suite 1300, Olathe, KS 66061. Our office hours are Monday – Friday 8:00 a.m. to 5:00 p.m. You may also call us at (913) 715-8912 voice or (913) 894-8822 TTY, and we would be happy to send you an application.
Where can I go to test the types of phones that are available?
HS/A has a demonstration site where you can try out phones to see which best suits your needs. Please contact Patti King Stone at (913) 715-8913 voice or Jim Swain at (913) 715-8912 voice to schedule an appointment. Both can be reached at (913) 894-8822 TTY.
Does HS/A sell phones?
Phones are not sold at HS/A. Once your application has been approved, TAP will send you a voucher for an amount that will cover the cost of your phone. TAP will also include a list of approved vendors from whom you must order your equipment. The approved vendors will need your voucher for payment and will send you the phone you need. If you need assistance with this process, our office will be happy to help you order the phone.
How often may I apply for TAP?
How do I contact the TAP headquarters?
4848 SW 21st Street, Suite 201
Topeka, KS 66604-4415
(785) 234-0200 voice
(785) 234-0207 TTY
(785) 234-2304 FAX
Email tap@kstelecom.com
Human Services & Aging
11811 S. Sunset Drive, Suite #1300
Olathe, KS 66061-7056
(913) 715-8800 : voice
(913) 715-8825 : fax
(913) 894-8822 : TTY
E-mail